At zak999, your privacy matters. This Privacy Policy explains exactly what personal data we collect when you use our platform, how we use it, who we share it with, and what rights you have over your information. We are committed to handling your data with full transparency and security.
zak999 collects only the information necessary to operate a secure and compliant online gaming platform — including your name, contact details, date of birth, payment information, and gameplay activity. We do not collect data we do not need.
Your personal data is used to manage your account, process deposits and withdrawals, verify your identity and age, comply with responsible gaming obligations, prevent fraud, and — where you have opted in — send you relevant promotions and platform updates.
zak999 does not sell your personal data to third parties for their independent marketing use. Data is shared only with trusted service providers who assist in operating the platform — such as payment processors, KYC verification partners, and game studios — under strict data processing agreements.
All personal data stored and transmitted by zak999 is protected using 256-bit SSL encryption. Account access is secured with OTP two-factor authentication. zak999 conducts regular security audits to ensure your data remains protected against unauthorised access or breach.
You have the right to access, correct, export, and request the deletion of your personal data held by zak999 at any time. You may also withdraw consent for marketing communications and request restrictions on how your data is processed, subject to applicable legal obligations.
zak999 uses cookies and similar tracking technologies to maintain session security, remember your platform preferences, and analyse usage patterns to improve the user experience. You can manage cookie preferences at any time through your browser settings.
This Privacy Policy ("Policy") describes how zak999 ("the Company", "we", "us", "our") collects, uses, stores, shares, and protects personal data in connection with the operation of the zak999 online gaming platform, accessible at zak999.org ("the Platform").
This Policy applies to all individuals who access the Platform in any capacity, including registered players, account applicants, and general visitors to zak999.org. By accessing the Platform, creating an account, or making a deposit, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein.
zak999 takes data privacy seriously. Our practices are designed to comply with internationally recognised data protection principles and the requirements of the licensing framework under which the Platform operates. We review and update this Policy periodically to reflect changes in our data practices, legal obligations, or platform functionality. The current version, with its effective date, is always available at zak999.org/privacy-policy.
For the purposes of applicable data protection law, zak999 is the data controller responsible for the personal data collected through the Platform. As data controller, zak999 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable privacy obligations.
All data-related queries, requests, and complaints should be directed to the zak999 data privacy team using the contact details set out in Section 16 of this Policy. zak999 will acknowledge all formal privacy requests within 72 hours and provide a substantive response within 30 days, in accordance with applicable standards.
zak999 collects the following categories of personal data in connection with your use of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, government-issued ID documents | Age verification, KYC compliance, account management |
| Contact Data | Mobile number (Pakistani), email address, city of residence | Account communication, support, marketing (where consented) |
| Financial Data | JazzCash/EasyPaisa mobile wallet numbers, bank account details, USDT wallet addresses, transaction history | Payment processing, AML compliance, withdrawal verification |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Security, fraud detection, platform optimisation |
| Usage Data | Games played, bet amounts, win/loss records, session duration, bonus usage | Responsible gaming monitoring, bonus compliance, personalisation |
| Communications Data | Support chat transcripts, emails, feedback submissions | Customer service, dispute resolution, quality assurance |
| Preference Data | Favourite games, language settings, marketing consent status, deposit limit settings | Personalisation, responsible gaming, compliance |
zak999 collects personal data through the following means:
zak999 will always inform you at the point of collection what data is required, the purpose for which it is collected, and whether its provision is mandatory or optional. You will not be required to provide personal data beyond what is reasonably necessary for the stated purpose.
zak999 processes your personal data on one or more of the following legal bases:
Where zak999 relies on legitimate interests as the legal basis for processing, we carry out a balancing test to ensure that our interests do not unfairly override your privacy rights. You may request information about any such balancing test by contacting the data privacy team.
zak999 does not sell your personal data to third parties. We share personal data only where necessary to operate the Platform safely and in compliance with our legal obligations. The categories of third parties with whom zak999 may share your data are as follows:
All third-party processors engaged by zak999 are required to process personal data only on our documented instructions and in accordance with data protection standards no less protective than those applied by zak999 itself.
zak999 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention principles:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised data may be retained indefinitely for aggregate analytics purposes.
zak999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, zak999 will notify affected individuals in accordance with applicable notification obligations and will take immediate steps to contain and remediate the breach.
zak999 uses cookies and similar tracking technologies (collectively "Cookies") on the Platform for the following purposes:
You can manage your cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies will prevent the Platform from functioning correctly. For most browsers, instructions on how to manage cookies are available in the browser's help documentation. Withdrawing consent for non-essential cookies does not affect the lawfulness of any prior cookie-based processing.
Subject to applicable law and the requirements of our licensing obligations, you have the following rights with respect to your personal data held by zak999:
You have the right to request a copy of the personal data zak999 holds about you, along with information about how it is used. We will provide this within 30 days of a verified request.
You have the right to request correction of inaccurate or incomplete personal data. Many details can be updated directly from your zak999 account settings. For identity data corrections, please contact support with supporting documentation.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. Note that certain data (e.g. transaction records) must be retained under AML law and cannot be deleted on request.
You may request that zak999 temporarily suspend the processing of your personal data in certain circumstances — for example, while we verify a rectification request or while a complaint is under review.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request its transfer to another data controller where technically feasible.
You have the right to object to processing based on legitimate interests or for direct marketing purposes. Where you object to marketing, we will cease such processing immediately. Where you object to legitimate interest processing, we will review and respond within 30 days.
To exercise any of the above rights, please contact the zak999 data privacy team using the details in Section 16. We may ask you to verify your identity before processing your request. zak999 will not charge a fee for responding to reasonable requests, but reserves the right to charge a reasonable administrative fee for manifestly unfounded or excessive requests.
zak999 may send you promotional communications — including information about bonuses, new games, PSL-related betting promotions, and platform updates — by email or SMS, but only where you have explicitly provided your consent to receive such communications during the registration process or at a later point through your account settings.
You may withdraw your consent to marketing communications at any time by:
Withdrawal of marketing consent will be actioned within 5 business days. Please note that even after opting out of marketing communications, zak999 will continue to send you transactional and account-related communications — such as deposit confirmations, withdrawal notifications, security alerts, and important policy updates — as these are necessary for the operation of your account and cannot be opted out of while your account remains active.
If zak999 becomes aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on the zak999 Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.
zak999 employs age verification technology provided by licensed third-party identity verification partners to enforce its 21+ age policy in accordance with responsible gaming obligations. This verification process involves the processing of identity document data, which is handled in accordance with this Privacy Policy and the data processing agreements we hold with our verification partners.
The zak999 Platform and its supporting infrastructure may involve the transfer of personal data to countries outside of Pakistan, including to jurisdictions where the zak999 licensing and game studio partners are based. Such transfers are necessary for the operation of an internationally-licensed online gaming platform.
Where personal data is transferred internationally, zak999 ensures that appropriate safeguards are in place to protect your data in accordance with applicable data protection standards. These safeguards may include data processing agreements incorporating internationally recognised standard contractual clauses, adequacy assessments, or other legally recognised transfer mechanisms.
By using the zak999 Platform, you acknowledge and consent to the transfer of your personal data to the jurisdictions described in this section, subject to the protections described above.
The zak999 Platform may contain links to or integrations with third-party services — including game studio portals, payment method interfaces, and customer support tools. These third-party services operate under their own privacy policies, which are independent of this Policy. zak999 is not responsible for the privacy practices of third-party services and encourages you to review their privacy policies before providing any personal data to such services.
Where zak999 integrates third-party services directly into the Platform — such as embedded live chat tools or payment gateways — those integrations are governed by data processing agreements that require the third party to process your data only on zak999's instructions and in accordance with applicable data protection standards.
zak999 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, the introduction of new Platform features, changes in applicable law or licensing requirements, or recommendations from regulatory bodies. The current version of this Policy, with its effective date, is always available at zak999.org/privacy-policy.
Where changes to this Policy are material — including changes to the categories of data collected, the purposes for which it is used, or your rights — zak999 will provide reasonable advance notice to registered players via email or an on-platform notification prior to the changes taking effect. For non-material changes, the updated Policy will be published with an updated effective date, and your continued use of the Platform following publication constitutes your acceptance of the revised Policy.
For all data privacy queries, access requests, complaints, or to exercise any of your rights described in Section 10, please contact the zak999 data privacy team through the following channels:
zak999 is committed to handling all data privacy matters promptly, transparently, and in good faith. If you have any questions about this Policy that are not answered here, please do not hesitate to get in touch with our team at any time.
Your data is protected with 256-bit SSL encryption and handled in full accordance with this Privacy Policy. Cricket betting, live casino, slots, and Teen Patti — all in PKR with JazzCash and EasyPaisa support. Strictly 21+ only.